Support Service
You can count on our reliable and timely support both before and after purchase.
Our dedicated customer support team is always here to help you. We pride ourselves on exceptional customer service and strive to build lasting relationships with our clients by turning every query into a friendly talk. In the end, we all want to get things done faster, better and easier. So we are in the same boat. You can’t figure out how to manage some of the script features? The script installation is giving you a hard time? Or you need a specific advice? Don’t hold back to contact us anytime!
Standard Support Service
All of our commercial PHP Script come with the following standard support service
valid for 12 months after date of licence purchase. You can also purchase standard support service additionaly.
Free Installation
We provide a one-time FREE installation of our products on your hosting account. Just contact our support team and ask them to check if your host meets the script requirements. Check our instructions how to install scripts!
Free How-to Support
If you have questions related to the use of our products and cannot find the answers in our Help Resources pool, our support team is ready to assist you. Please note that we do not provide customization and programming lessons.
Free bug fixing
Our QA and Development teams do a really tough work to deliver bug-free products to the market, but let’s face it – we are not robots! We take criticism positively. So, If you find a bug, please contact us and we’ll fix it right away!
Free Non-obligation Quotes
If you need any script modification, but are not that much into programming, we can advise you for free about the necessary changes, how much time it will take to perform the customization and what budget you should spare out.
Extra Support Services
You need a custom modification or other help outreaching our free support service?
Website Integration
The front-end systems of our scripts can be integrated into your website using a piece of HTML, JS or PHP code. You will find this code in the Install menu of the script’s back-end. If you need help with the integration, please contact us.
Custom Modifications
If you are interested in some of our products, but it doesn’t fully meet your requirements, we can modify it, so that it perfectly fits your website and business needs. Contact us and we’ll discuss your web project. Learn more…
More payment gateways
By default, all of our PHP scripts involving online payments support PayPal Express Checkout and Authorize.Net payments. If you need any other payment gateway or service, just let us know and we will add it for you! Learn more…
Remotely Hosted Scripts
If you do not want or cannot install our scripts on your own hosting account, then let us host them for you. A perfect and hassle-free solution for all WIX, WordPress, Joomla and any other online website builder users. Learn more…
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